ASA Ruling on Innofly HK Ltd.

A TikTok post promoting Innofly HK’s e-cigarettes was challenged by the Advertising Standards Authority (ASA). The post featured an influencer rapping about WAKA vapes. UK regulations clearly prohibit online advertising of e-cigarettes, but allow a manufacturer to provide factual product information such as the name, content and price of the product on its own websites. The ASA concluded that marketing communications with the direct or indirect effect of promoting nicotine-containing e-cigarettes and their components which were not licensed as medicines should not be made from a public TikTok account. The ASA explained that TikTok posts can be distributed beyond the followers of a particular account and therefore was not equivalent to actively seeking out information about e-cigarettes. Thus, public social media accounts, like TikTok, are not analogous to a website, and therefore, neither factual nor promotional content for e-cigarettes is permitted. The ASA ordered that the ad not appear again in the form complained about.

ASA Ruling on Innofly HK Ltd., Social media (influencer or affiliate ad), Complaint Ref: A23-1200395 (2023).

  • United Kingdom
  • Sep 13, 2023
  • Advertising Standards Authority
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Parties

Plaintiff Unidentified complainant

Defendant Innofly HK Ltd.

Legislation Cited

Tobacco and Related Products Regulations 2016

CAP Code

Related Documents

Type of Litigation

Tobacco Control Topics

Substantive Issues

None

Type of Tobacco Product

"We understood that public posts could be seen by anyone who visited the TikTok website on a web browser and by any users of the app. It was possible for public posts from a TikTok account to be distributed beyond those users who had signed up to follow the account due to TikTok’s algorithms and account settings. We considered that was consistent with content being pushed to consumers without having opted-in to receive the message it contained and therefore it was not equivalent to actively seeking out information about e-cigarettes. Given that characteristic, we considered that material from a public TikTok account was not analogous to a retailer’s own website and that material posted from such an account was therefore subject to the prohibition on advertising of unlicensed, nicotine-containing e-cigarettes, meaning that neither promotional nor factual content was permitted. We considered that advertising content from the @vanillaspit TikTok account was similarly not analogous to a retailer’s own website and that material posted from that account was therefore subject to the prohibition on advertising of unlicensed, nicotine containing e-cigarettes, meaning that the restriction that applied to online media under rule 22.12 was applicable and neither promotional nor factual content was permitted."