ASA Adjudication on Vapourlites Ltd

An advertisement and website for e-cigarettes showed a hand dressed like Santa and claimed that the product is “recommended by Santa and pharmacies nationwide” and is “a harm reduction alternative to smoking.” The Advertising Standards Authority (ASA) found that the claims “recommended by . . . pharmacies nationwide” and “a harm reduction alternative to smoking” were misleading and not supported by evidence. Although e-cigarettes are sold in a majority of pharmacies, the ad suggested that their products were endorsed or promoted by pharmacies, and the ASA had not seen evidence to support this claim. The ASA also ruled that the reference to Santa was not irresponsible because the ads were not primarily targeted at children and merely depicted Santa’s hand. The ASA ordered that the ads must not appear again in their current form and the company’s future advertising must not include the disputed claims unless substantiated with robust evidence.

ASA Adjudication on Vapourlites Ltd, Complaint Ref: A13-252488 (2014).

  • United Kingdom
  • Apr 2, 2014
  • Advertising Standards Authority
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Parties

Plaintiff Unidentified complainants

Defendant Vapourlites Ltd

Legislation Cited

Committee of Advertising Practice (CAP Code), Edition 12, Rule 3.1 (Misleading Advertising)

Committee of Advertising Practice (CAP Code), Edition 12, Rule 3.47 (Endorsements and Testimonials)

Committee of Advertising Practice (CAP Code), Edition 12, Rule 3.7 (Substantiation)

Committee of Advertising Practice (CAP) Code, Edition 12, Rules 12.1 (Medicines, medical devices, health-related products, and beauty products)

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"We acknowledged Vapourlites' reference to ASH's briefing on electronic cigarettes and their comments that electronic cigarettes contained significantly less amounts of chemicals than traditional cigarettes and for that reason, were less harmful. However, they did not provide any robust clinical evidence to support the claim that their electronic cigarettes were "A HARM REDUCTION ALTERNATIVE TO SMOKING" and therefore, we concluded that the claim was misleading and unsubstantiated."
"We acknowledged Vapourlites stated they were the largest supplier of electronic cigarettes to independent pharmacies and that they held 60% of the market share in that particular sector. However, we considered that the claim "RECOMMENDED BY ... PHARMACIES NATIONWIDE", suggested that their products were endorsed or promoted by both independent pharmacies and pharmacy chains. We had not seen evidence to support this claim and concluded that it was unsubstantiated and misleading."